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FAQ
Frequently asked questions
General
Red Maple K9 Gear was founded on a simple belief: the bond between a dog and its owner deserves equipment worthy of the journey.
We design premium dog gear for active and working dogs, using carefully selected materials, field‑tested hardware, and proven construction methods. Our collars, leashes, and accessories are built for durability, comfort, and real‑world performance—ideal for daily walks, trail hiking, training, and travel with your dog.
Every Red Maple K9 Gear product is designed and handcrafted in Michigan, USA.
As a veteran‑owned small business, we produce small‑batch dog gear with close attention to detail and consistent quality. When you purchase from us, you’re supporting American‑made dog collars and leashes built to last, not mass‑produced imports.
We use genuine BioThane® coated webbing because it delivers the durability and low‑maintenance performance active dog owners need.
BioThane® is waterproof, stink‑resistant, and easy to wipe clean, yet remains flexible and comfortable to handle. This makes it an ideal material for waterproof dog collars and leashes that stand up to mud, rain, snow, and everyday wear without absorbing odors or moisture.
Yes. Our BioThane® dog collars, leashes, and accessories are fully waterproof and non‑absorbent.
They’re built to perform in wet weather, muddy trails, training fields, and around lakes or rivers. Because water and dirt don’t soak into the material, your gear stays lighter, cleaner, and easier to maintain than traditional nylon or leather options.
Caring for your Red Maple K9 Gear is simple. Most dirt and mud rinse off with water and a soft cloth.
For heavier buildup, use mild soap and water, then rinse thoroughly and let the gear air‑dry. BioThane® coated webbing does not require conditioning like leather, which means less maintenance and more time on the trail with your dog.
Yes. All Red Maple K9 Gear products are backed by our Lifetime Craftsmanship Guarantee.
If a product fails due to a defect in materials or craftsmanship, we will repair or replace it at our discretion. Normal wear, chewing, accidental damage, or misuse are not covered. Our goal is to build reliable dog gear you can trust for years of daily use and outdoor adventures.
Absolutely. Our gear is designed for active and working dogs that need dependable equipment.
Whether you’re hiking, training, working in the field, or navigating busy neighborhoods, our waterproof BioThane® collars and leashes balance durability, control, and comfort. They’re a great fit for sporting dogs, working K9s, and high‑energy companions that put gear to the test.
Unused products may be returned within 30 days of delivery. Items must be in new, unaltered condition.
Customized or personalized products may not be eligible for return unless there is a manufacturing defect. If you’re unsure about sizing or options, contact us before ordering—we’re happy to help you choose the right collar, leash, or accessory for your dog.
“Built for Miles Together” is the promise behind Red Maple K9 Gear.
Our products are made for the miles you share with your dog—everyday walks, muddy trail miles, training sessions, road trips, and field work. We build durable, low‑maintenance gear so you can focus on the experiences and memories you create together, not worrying whether your equipment will hold up.
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